-
1、To access the paper management system, unified authentication and login are required. If you encounter issues where despite having a campus card, you consistently fail to log in and receive prompts indicating that your account or password is incorrect, here's how you can address it？
This is related to the library authentication system. Please refer to the 《Notice on the Launch of the Unified Identity Authentication System for the Library》.This tweet will guide you on how to properly use the unified authentication system, what to do if you forget your ID number or login password, and how to obtain human service assistance.
If you encounter login failure with a prompt indicating that your account has been disabled or deactivated, please first confirm the status of your campus card is normal. Accounts in statuses such as disabled, deactivated, or pending verification cannot log in to the unified authentication system.
-
2、I don't have a campus card and I can't go to the university town. How can I submit my electronic thesis?
Currently, the only way to access the paper management system is by downloading a VPN and logging in using a dedicated account. To obtain a VPN account, please call the Library's Main Service Desk at 0755-26032935.
-
3、How long does it take for the electronic thesis submission to be reviewed after submission?
The review and processing of electronic thesis take 2-3 working days.
-
4、How do I submit an electronic thesis for multiple degrees?
If you have previously submitted a thesis in the system and it has been accepted, and now you need to submit another thesis (for example, you have already submitted a master's thesis and now need to submit a doctoral thesis), you should first submit a multi-degree application. Once your application is approved by the reviewer, a new thesis submission button will appear. Click on this button to submit your new thesis.
-
5、If you have already submitted an electronic thesis and it has passed the review, but you later find issues with the submitted content that need to be corrected, what should you do?
Apply for resubmission. Once your request is approved by the reviewer, you can then modify the content and resubmit it.
-
6、If the review feedback for your electronic thesis indicates that there are garbled characters in the information such as your name, how should you make corrections?
It may be due to garbled characters, unusual names (such as Chinese students mistakenly filling in pinyin), or multiple repetitions when filling out the name during the campus card application. You need to change your name in the student information and forms to your commonly used name, which should be consistent with the name on the cover page and authorization signature of the thesis, before submitting again.
-
7、The electronic thesis has been uploaded and passed the review, but why does it still show as "not processed" in the online departure system?
After the electronic thesis has been successfully reviewed, the thesis processing status in the departure system will be automatically synchronized (with some delay). If the status still shows as "electronic thesis not processed" the day after the thesis review is completed, please call 0755-26032935 for assistance.
-
8、Why does the library debt still show as "not processed" in the departure system even though the electronic thesis has been processed and completed?
During peak departure periods, the library processes the departure list once every weekday morning. For those who have missed the deadline for processing during non-peak periods, please call 0755-26032935.
-
9、How do undergraduate students in the university town handle library departure procedures?
Undergraduate students do not need to submit their degree thesis to our library. Therefore, after returning all borrowed books and paying any overdue fines, they simply need to bring their departure procedures form and campus card to the General Service Desk on the second floor of the library to get the "Reader Card Cancellation Stamp".
-
10、Can someone else be entrusted to handle the departure procedures on my behalf?
-
11、What should I do if I find that there is no corresponding department or major in the thesis management system when uploading my thesis?
If you cannot find your department in the list on the upload interface, please call 0755-26032361 to request for its addition. If you cannot find the corresponding major, please select "Other" and add it yourself, or call 0755-26032361 to request for its addition.
